TERMS & CONDITIONS
1.0 Description of Services
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Building surveying services
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Preparation of schedules of condition
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Party wall services
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Residential market valuation reports
2.0 Confirmation of Appointment
Client to provide confirmation by email and, in the case of building surveys, to write to the estate agent and/or vendor confirming the appointment with a copy to peter@hogan.co.uk.
3.0 Details about Peter Hogan BSc(Hons) FRICS.
Please refer to CV and references at www.hogan.london.
4.0 Specific Information about a Property.
Client to provide sufficient information to define the scope of the service eg including details of the property or works involved, i.e. not just the number of bedrooms in the case of building surveys.
Client to advise any hazards prior to a property being visited.
5.0 Typical Reports
Please refer to example reports at www.hogan.co.uk.
6.0 Exclusions from Service
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Inspection for and identification of asbestos is excluded.
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Inspection for and identification of Japanese knotweed is excluded.
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Identification of lath & plaster ceilings is excluded.
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Identification of lead pipework is excluded.
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Measuring property areas (ie sq ft) is excluded.
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Determination of legal boundaries is excluded.
7.0 Charges & Terms of Payment
Invoices to be settled in full in 7-days.
Minimum, interim, monthly invoices to be offered where an appointment is at or greater than £1,500 including VAT
8.0 Complaints Handling Procedure
Available on request,
9.0 Retention of Documents
Generally documents are held on two separate hard drives and in confidence.
10.0 Audit of Files
Files are retained in either date order or are available through searches of respective email files.
11.0 Referral of Fees
No fee referrals are sought or accepted.
12.0 Execution & Acceptance of Terms
A link to Hogan Limited’s terms and conditions are provided by way of a ‘hyperlink’ to each quotation.
13.0 Cancellation Policy
In the case of building surveys, 25% of the fee is due if verbal instruction to proceed with a survey has been received and cancellation from 24 to 12 hours.
50% if within 12 hours.
14.0 Liability
The company maintains public and employer’s liability insurance.
15.0 Professional Indemnity Insurance
The company maintains Professional Indemnity Insurance
16.0 Client Liaison
This is strictly and only by Peter Hogan FRICS.
17.0 Health & Safety
Peter Hogan is the Health & Safety Officer for the company.
18.0 Money Laundering
Hogan Limited does not receive, hold or distribute Client monies.
19.0 Data Protection & Confidentiality
No information is distributed without the approval of Clients.